Keeping the illustrations in the interactive part catalogue representative of the product shipped to the customer is essential to a great customer experience, but it’s complicated. It’s tricky because part catalogue authors need to work with several disjointed applications from multiple vendors to publish a parts catalogue. Each tool offers isolated gains but can’t significantly improve the entire process. Publishing an online spare parts catalogue is further complicated because the process comprises offline applications to generate the exploded views and online applications to publish the catalogues.
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Engineering firms work with 3D Computer-Aided Design (CAD) software to digitally create parts, assemblies, or entire products - this isn’t new. What has changed is what you can do with these digital assets downstream from engineering.